I was just reflecting on how much social dynamics in retail and public spaces have changed over the last decade. Remember when people would just take a deep breath and walk away from a minor issue instead of causing a massive scene? Nowadays, it feels like entitlement is at an all-time high and every misunderstanding turns into a dramatic event. Do you think the "old-school" way of handling conflict with a bit of patience is gone for good, or has the culture just shifted too much? I really miss when a simple trip to the store didn't feel like a potential viral moment